BSS

The shared services sector in Poland has been undergoing rapid development. Currently, Poland is the first country in the EU and the third worldwide in terms of people employed in shared services centers (SSCs) and business process outsourcing (BPO).

Globalization, technology and changing client expectations are pervasive, at times disruptive trends, so businesses are looking for new delivery models to gain a competitive edge. For many of the world’s leading companies, this means centralizing or outsourcing business services such as accounting, human resources, IT or R&D.